Can't login from lock screen- gnome 3.30

Newbie Corner
#1

Hello there.
I am on stable branch of manjaro, using gnome.
Since a couple of days, I have the problem on my notebook that I can't log back in from the lock screen-
but it's not a complete freeze- mouse works, panel works, I just cannot log in.
Its like in:

but I dont won't to have my screen "forever" on on my laptop, so disabling energy saving options is not really an option

I also found


(not sure if external links are allowed here, if not pls remove.)
and disabled the lock screen notifications- didn't help my problem.

Gratefully looking for help.

Wakeup from suspend using USB devices (wireless keyboard, Infrared remote)
#2

Can you please provide the output of inxi -FzzzI have this same problem but it is a desktop with Nvidia graphics.

#3

Blockquote

System:
Host: andi-elitebook Kernel: 4.4.162-1-MANJARO x86_64 bits: 64
Desktop: Gnome 3.30.1 Distro: Manjaro Linux
Machine:
Type: Laptop System: Hewlett-Packard product: HP EliteBook 8470p
v: A1029D1102 serial:
Mobo: Hewlett-Packard model: 179B v: KBC Version 42.32 serial:
BIOS: Hewlett-Packard v: 68ICF Ver. F.31 date: 09/24/2012
Battery:
ID-1: BAT0 charge: 57.4 Wh condition: 65.9/65.9 Wh (100%)
CPU:
Topology: Dual Core model: Intel Core i5-3320M bits: 64 type: MT MCP
L2 cache: 3072 KiB
Speed: 3181 MHz min/max: 1200/3300 MHz Core speeds (MHz): 1: 3181 2: 3260
3: 2948 4: 3195
Graphics:
Device-1: Intel 3rd Gen Core processor Graphics driver: i915 v: kernel
Display: x11 server: X.Org 1.20.2 driver: i915 resolution: 1600x900~60Hz
OpenGL: renderer: Mesa DRI Intel Ivybridge Mobile v: 4.2 Mesa 18.2.3
Audio:
Device-1: Intel 7 Series/C216 Family High Definition Audio
driver: snd_hda_intel
Sound Server: ALSA v: k4.4.162-1-MANJARO
Network:
Device-1: Intel 82579LM Gigabit Network driver: e1000e
IF: enp0s25 state: down mac:
Device-2: Intel Centrino Advanced-N 6205 [Taylor Peak] driver: iwlwifi
IF: wlo1 state: up mac:
Drives:
Local Storage: total: 357.72 GiB used: 200.05 GiB (55.9%)
ID-1: /dev/sda vendor: SanDisk model: SDSSDP064G size: 59.63 GiB
ID-2: /dev/sdb vendor: Seagate model: ST320LT007-9ZV142 size: 298.09 GiB
Partition:
ID-1: / size: 52.45 GiB used: 44.72 GiB (85.3%) fs: ext4 dev: /dev/sda2
ID-2: /boot size: 247.0 MiB used: 148.5 MiB (60.1%) fs: ext2
dev: /dev/sda1
ID-3: swap-1 size: 5.96 GiB used: 20.5 MiB (0.3%) fs: swap dev: /dev/sda5
Sensors:
System Temperatures: cpu: 52.0 C mobo: 0.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 251 Uptime: 1h 01m Memory: 7.67 GiB used: 2.21 GiB (28.8%)
Shell: bash inxi: 3.0.26

Blockquote

Its an integrated Intel graphic chip, i believe its a intel hd 4000

#4

Oh my, can you update your kernel?
I guess the rest of the system is up to date since you have the latest Gnome.
How or why do you keep your kernel from updating???
I know not much help but you never know.

#5

That is the latest 4.4 series kernel. It is an LTS version.

The only way the kernel gets updated to a later kernel is manually.

#6

Do you think an update to the kernel would help my problem?

#7

I don't know but it is easy enough to try. You can install a newer kernel. You don't have to remove your old kernel so if anything goes wrong you can always just boot the old oen up.

#8

Just tried with 4.14 (LTS)
same behavior.

#9

Look for any manjaro-gdm-18.0-theme-dev, manjaro-gdm-branding or manjaro-gdm-theme and remove them. Reinstall gnome-shell, reboot and make the test again. Please report back :wink:

#10

neither of the manjaro-gdm packages was installed.
Reinstalling gnome shell did unfortunately not change anything

#11

I see ... :frowning:
Can you check if this happens whatever you log in in Gnome Wayland or Gnome X11 ?

#12

Did you install the gnome extension "User Theme" or "Bing wallpaper changer"?
Disable them works for me...

#13

Yes, "bing wallpaper canger" was the problem, now i can login like i used to.

Thank you all for your kind help!

#14

Thank you so much @Vicent_Chen, this fixed my issue too and as a bonus it fixed my laptop too.
I had a laptop that would not shut down but always would restart instead and believe it or not disabling "user themes" solved this.
Thanks again.

1 Like
#15

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