Dying Light - FMOD: Audio crash

[el1x]

Hi all, first post as a new Manjaro user. I recently moved over from Windows as i was tired of everything about it. I must say i am loving the experience so far.

A friend of mine gifted me a copy of Dying Light and we have been playing coop flawlessly over the last few days. I performed the recent update to 19.0 that was released yesterday 28/02 and since then the game does not start.
I i have read various forum posts from other that mention issues with Mesa updates fixing or breaking the ability to play this game and that Mesa was just updated to 19.3.4 on the stable branch.

The game itself launches, but there is nothing but a black screen and no sound. The crash log doesnt really give me much to go on, so i am hoping someone here may be able to assist me and shed some light on the matter.

If you need any further information from me, let me know, I'm still learning and not 100% sure what information would actually be necessary to help in this situation.

[el1x]

So, it appears that its not a Mesa issue.

It is an audio issue, the crash log shows the that game locks up when enabling audio. The game uses FMOD by default but when i disable all sound via the config files, the game will launch and run normally.

*** I have edited the title to reflect this.

[Fabby]

Welcome to Manjaro!

My apologies for editing your title again to add the above crucial information.

Please also read this:

How to provide good information in your posts

When asking questions in the forum, it would be most helpful to all members if you provide some basic information. When you provide info from the terminal, usually from your logs, you have to format it so the content is easy to read. First copy and paste your text/terminal/code into the post Then select the text/code and click the post edit toolbar button </> . Another handy way is to use 3 backticks ` at the start and 3 more at the end of the text like this: ``` Paste text or code here …

and post some more information so we can see what's really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies... I.E. an

inxi --full --verbosity=7 --filter`

would be a good start...

[el1x]

No apologies needed Fabby, thanks for editing.

System:    Host: timjaro Kernel: 5.4.18-1-MANJARO x86_64 bits: 64 compiler: gcc v: 9.2.0 Desktop: KDE Plasma 5.17.5 
           tk: Qt 5.14.1 wm: kwin_x11 dm: SDDM Distro: Manjaro Linux 
Machine:   Type: Desktop Mobo: ASUSTeK model: STRIX Z270I GAMING v: Rev X.0x serial: <filter> UEFI: American Megatrends 
           v: 0234 date: 01/05/2017 
Memory:    RAM: total: 15.58 GiB used: 2.99 GiB (19.2%) 
           RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:       Topology: Quad Core model: Intel Core i5-7500 bits: 64 type: MCP arch: Kaby Lake rev: 9 L2 cache: 6144 KiB 
           bogomips: 27208 
           Speed: 800 MHz min/max: 800/3800 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 
           Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art avx avx2 bmi1 bmi2 bts clflush 
           clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts ept ept_ad erms est f16c 
           flexpriority fma fpu fsgsbase fxsr hle ht hwp hwp_act_window hwp_epp hwp_notify ida intel_pt invpcid invpcid_single 
           lahf_lm lm mca mce mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs 
           pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good rtm sdbg sep smap smep smx ss sse sse2 sse4_1 
           sse4_2 ssse3 syscall tm tm2 tpr_shadow tsc tsc_adjust vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves 
           xtopology xtpr 
Graphics:  Device-1: NVIDIA GP104 [GeForce GTX 1080] vendor: ZOTAC driver: nvidia v: 440.59 bus ID: 01:00.0 chip ID: 10de:1b80 
           Display: x11 server: X.Org 1.20.7 driver: nvidia compositor: kwin_x11 tty: N/A 
           OpenGL: renderer: GeForce GTX 1080/PCIe/SSE2 v: 4.6.0 NVIDIA 440.59 direct render: Yes 
Audio:     Device-1: Intel 200 Series PCH HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
           chip ID: 8086:a2f0 
           Device-2: NVIDIA GP104 High Definition Audio vendor: ZOTAC driver: snd_hda_intel v: kernel bus ID: 01:00.1 
           chip ID: 10de:10f0 
           Device-3: HA INFO PHIREE U2SX type: USB driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-4:5 chip ID: 262a:1038 
           Device-4: RODE Microphones RODE NT-USB type: USB driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-10:7 
           chip ID: 19f7:0003 
           Sound Server: ALSA v: k5.4.18-1-MANJARO 
Network:   Device-1: Intel Ethernet I219-V vendor: ASUSTeK driver: e1000e v: 3.2.6-k port: f000 bus ID: 00:1f.6 
           chip ID: 8086:15b8 
           IF: enp0s31f6 state: down mac: <filter> 
           Device-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter vendor: ASUSTeK driver: ath10k_pci v: kernel 
           port: e000 bus ID: 03:00.0 chip ID: 168c:003e 
           IF: wlp3s0 state: up mac: <filter> 
           IP v4: <filter> type: dynamic noprefixroute scope: global broadcast: <filter> 
           IP v6: <filter> type: deprecated dynamic noprefixroute scope: global 
           IP v6: <filter> type: dynamic noprefixroute scope: global 
           IP v6: <filter> type: noprefixroute scope: link 
           WAN IP: <filter> 
Drives:    Local Storage: total: 801.12 GiB used: 132.10 GiB (16.5%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 960 EVO 500GB size: 465.76 GiB speed: 31.6 Gb/s lanes: 4 
           serial: <filter> rev: 3B7QCXE7 scheme: GPT 
           ID-2: /dev/sda vendor: Intel model: SSDSC2BW240A4 size: 223.57 GiB speed: 6.0 Gb/s serial: <filter> rev: DC32 
           scheme: MBR 
           ID-3: /dev/sdb vendor: Intel model: SSDSC2BW120A4 size: 111.79 GiB speed: 6.0 Gb/s serial: <filter> rev: DC32 
           scheme: GPT 
           Message: No Optical or Floppy data was found. 
RAID:      Message: No RAID data was found. 
Partition: ID-1: / size: 58.77 GiB used: 8.41 GiB (14.3%) fs: ext4 dev: /dev/nvme0n1p3 label: Manjaro OS 
           uuid: 4ccbf41b-8c27-4d0e-a048-4db7eb6f6cce 
           ID-2: /boot/efi size: 511.0 MiB used: 4.1 MiB (0.8%) fs: vfat dev: /dev/nvme0n1p1 label: EFI uuid: 6D98-FB98 
           ID-3: /home size: 392.74 GiB used: 123.68 GiB (31.5%) fs: ext4 dev: /dev/nvme0n1p4 label: Home 
           uuid: 1780171d-8164-457f-8cbf-629d42e3330e 
           ID-4: swap-1 size: 5.27 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p2 label: N/A 
           uuid: 529175ec-4beb-45f2-9e2a-4b069ac7c2f1 
Unmounted: ID-1: /dev/sda1 size: 223.57 GiB fs: ntfs label: Intel SSD uuid: A6DC887DDC884A0F 
           ID-2: /dev/sdb1 size: 71.0 MiB fs: ntfs label: Recovery uuid: CAE45630E4561ECF 
           ID-3: /dev/sdb2 size: 98.0 MiB fs: vfat label: N/A uuid: 2A58-C858 
           ID-4: /dev/sdb3 size: 16.0 MiB fs: <root required> label: N/A uuid: N/A 
           ID-5: /dev/sdb4 size: 110.59 GiB fs: ntfs label: Windows OS uuid: 90E25C0DE25BF646 
           ID-6: /dev/sdb5 size: 1.01 GiB fs: ntfs label: N/A uuid: DCDCA62BDCA5FFBE 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 speed: 480 Mb/s chip ID: 1d6b:0002 
           Device-1: 1-1:2 info: Laview Mionix Avior 7000 type: Mouse,HID driver: hid-generic,usbhid interfaces: 2 rev: 2.0 
           speed: 12 Mb/s chip ID: 22d4:1308 serial: <filter> 
           Device-2: 1-2:3 info: Cherry wired keyboard type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 2.0 
           speed: 1.5 Mb/s chip ID: 046a:0180 
           Hub: 1-3:4 info: Realtek 4-Port USB 2.0 Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip ID: 0bda:5411 
           Hub: 1-3.1:6 info: Realtek Mionix Avior 7000 ports: 4 rev: 2.1 speed: 480 Mb/s chip ID: 0bda:5411 
           Device-3: 1-4:5 info: HA INFO PHIREE U2SX type: HID,Audio driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 
           rev: 1.1 speed: 12 Mb/s chip ID: 262a:1038 
           Device-4: 1-10:7 info: RODE Microphones RODE NT-USB type: Audio,HID driver: hid-generic,snd-usb-audio,usbhid 
           interfaces: 4 rev: 1.1 speed: 12 Mb/s chip ID: 19f7:0003 
           Device-5: 1-11:8 info: ASUSTek Qualcomm Bluetooth 4.1 type: Bluetooth driver: btusb interfaces: 2 rev: 1.1 
           speed: 12 Mb/s chip ID: 0b05:1825 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 10 rev: 3.0 speed: 5 Gb/s chip ID: 1d6b:0003 
           Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 speed: 480 Mb/s chip ID: 1d6b:0002 
           Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1 speed: 10 Gb/s chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 37.0 C mobo: N/A gpu: nvidia temp: 36 C 
           Fan Speeds (RPM): N/A gpu: nvidia fan: 39% 
Info:      Processes: 222 Uptime: 6h 14m Init: systemd v: 242 Compilers: gcc: 9.2.0 Shell: bash v: 5.0.11 running in: yakuake

Here is the output from the command you mentioned.

The issue occurred after the 19.0.1 stable update (28/02/20). I also noticed that there were changes to the Alsa packages in the update.
I have since reinstalled and moved back to 19.0 and the game runs as it did prior to the update.