Firefox: Everyday I must kill the program

Newbie Corner
#1

Hi people, again me with a new problem.
(I don't know if my text is correct, my english is not good, sorry).

Firefox in my favourite browser and never have problems. But now, in Manjaro Deepin everyday, maybe 2 o 3 times a day, i must kill the program because It begins to fill the memory, freezing my computer.

Sometimes with two tabs, sometimes with five, i don't know.
But always I use Whatsapp Web, I don't know if this web, is the problem.

I attach a picture, before kill the program.

DeepinScreenshot_Seleccionar%20%C3%A1rea_20181108215617

Thanks.

#2

Use opera for WhatsApp web

#3

Remove it and see if the problem persists.

Instances like this are usually linked to a rogue addon.

1 Like
#4

Whatsapp Web is only Website, is not an addon or something like that installed. Is a "normal web" and i have it in a tab.

Maybe I will try with the desktop app.

Thanks

#5

Try not opening the whatsapp webpage and see if the issue persists. If it does not, then whatsapp webpage is to blame.

1 Like
#6

OK I will try installing the Desktop app. And in a few days I will update the post to comment on how it was.

Thank you

#7

Another option is to try the Firefox troubleshooting steps provided in this tutorial:

1 Like
#8

Or simply restart Firefox with all extensions disabled from the menu. That will quickly tell you if one of your extensions is to blame.

#9

After doing the recommended by @bill_t and having tried it for a few days. I have not had the problem again, that tutorial has apparently solved it.

Thanks again.

1 Like
#10

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Forum kindly sponsored by