Problems with Steam games

Hi!

I've been using Manjaro KDE for almost a month now, and I'm loving it!
The only thing that is bothering me is:

  • When I open a game on Steam (Euro Truck Simulator 2 or American Truck Simulator), the whole pc seems to crash. Everything gets stuck for almost a minute and then the game shows up.

  • When I try to lower/raise the volume it happens the same thing, but for almost 2-3 minutes. And it happens several times.

  • When I press Shift+Tab, the in-game menu opens, but when I press it again, it freezes and I can't close it. I can only close it using "ESC" or clicking to close it, but it freezes too.

Anyone can help me? Please say if you need more information.

Thanks :slightly_smiling_face:

Oh, I forgot to mention but that rarely happens on Prison Architect.
in both games (ETS2 and ATS) I'm using Proton 5. This is the first time I'm dealing with this, never happened before in any Ubuntu-based distro nor Windows.

Hi there! To get better support read this first:

1 Like

I'm sorry. Here it is:

System:    Kernel: 5.6.16-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.1.0 Desktop: KDE Plasma 5.18.5 tk: Qt 5.15.0 
           wm: kwin_x11 dm: SDDM Distro: Manjaro Linux 
Machine:   Type: Laptop System: Acer product: Aspire A515-51G v: V1.21 serial: <filter> 
           Mobo: KBL model: Charmander_KL v: V1.21 serial: <filter> UEFI: Insyde v: 1.21 date: 08/08/2018 
Battery:   ID-1: BAT1 charge: 22.9 Wh condition: 39.7/48.9 Wh (81%) volts: 14.9/15.2 model: LG 004B384234314341 type: Li-ion 
           serial: <filter> status: Discharging 
Memory:    RAM: total: 7.65 GiB used: 4.24 GiB (55.4%) 
           RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:       Topology: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP arch: Kaby Lake rev: A L2 cache: 6144 KiB 
           bogomips: 28808 
           Speed: 1600 MHz min/max: 400/1600 MHz Core speeds (MHz): 1: 1600 2: 1600 3: 1600 4: 1600 5: 1600 6: 1600 7: 1600 
           8: 1600 
           Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art avx avx2 bmi1 bmi2 bts clflush 
           clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est f16c 
           flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida intel_pt 
           invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe 
           pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep smap 
           smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx 
           vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr 
Graphics:  Device-1: Intel UHD Graphics 620 vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0 
           chip ID: 8086:5917 
           Device-2: NVIDIA GM108M [GeForce MX130] vendor: Acer Incorporated ALI driver: nvidia v: 440.82 bus ID: 01:00.0 
           chip ID: 10de:174d 
           Display: x11 server: X.Org 1.20.8 driver: modesetting,nvidia compositor: kwin_x11 resolution: 1366x768~60Hz 
           OpenGL: renderer: GeForce MX130/PCIe/SSE2 v: 4.6.0 NVIDIA 440.82 direct render: Yes 
Audio:     Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel 
           bus ID: 00:1f.3 chip ID: 8086:9d71 
           Sound Server: ALSA v: k5.6.16-1-MANJARO 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Acer Incorporated ALI driver: r8169 
           v: kernel port: 3000 bus ID: 02:00.1 chip ID: 10ec:8168 
           IF: enp2s0f1 state: down mac: <filter> 
           Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Lite-On driver: ath10k_pci v: kernel 
           port: 3000 bus ID: 03:00.0 chip ID: 168c:0042 
           IF: wlp3s0 state: up mac: <filter> 
           IP v4: <filter> type: dynamic noprefixroute scope: global broadcast: <filter> 
           IP v6: <filter> type: dynamic noprefixroute scope: global 
           IP v6: <filter> type: noprefixroute scope: link 
           IF-ID-1: ham0 state: unknown speed: 10 Mbps duplex: full mac: <filter> 
           IP v4: <filter> scope: global broadcast: <filter> 
           IP v6: <filter> scope: global 
           IP v6: <filter> scope: link 
           WAN IP: <filter> 
Drives:    Local Storage: total: 931.51 GiB used: 53.58 GiB (5.8%) 
           ID-1: /dev/sda vendor: Toshiba model: MQ04ABF100 size: 931.51 GiB speed: 6.0 Gb/s rotation: 5400 rpm 
           serial: <filter> rev: 1J scheme: GPT 
           Message: No Optical or Floppy data was found. 
RAID:      Message: No RAID data was found. 
Partition: ID-1: / size: 110.32 GiB used: 53.57 GiB (48.6%) fs: ext4 dev: /dev/sda8 label: N/A 
           uuid: 02517fd8-b768-422c-8ff3-b1a689198bb3 
           ID-2: /boot/efi size: 511.0 MiB used: 300 KiB (0.1%) fs: vfat dev: /dev/sda9 label: N/A uuid: 6CB5-0035 
           ID-3: /var/lib/snapd/snap/core18/1754 raw size: 54.9 MiB size: <root required> used: <root required> fs: squashfs 
           dev: /dev/loop6 label: N/A uuid: N/A 
           ID-4: /var/lib/snapd/snap/gnome-3-28-1804/128 raw size: 161.4 MiB size: <root required> used: <root required> 
           fs: squashfs dev: /dev/loop5 label: N/A uuid: N/A 
           ID-5: /var/lib/snapd/snap/gtk-common-themes/1506 raw size: 62.1 MiB size: <root required> used: <root required> 
           fs: squashfs dev: /dev/loop0 label: N/A uuid: N/A 
           ID-6: /var/lib/snapd/snap/kde-frameworks-5-qt-5-14-core18/4 raw size: 290.6 MiB size: <root required> 
           used: <root required> fs: squashfs dev: /dev/loop3 label: N/A uuid: N/A 
           ID-7: /var/lib/snapd/snap/kdenlive/24 raw size: 87.8 MiB size: <root required> used: <root required> fs: squashfs 
           dev: /dev/loop1 label: N/A uuid: N/A 
           ID-8: /var/lib/snapd/snap/snapd/8140 raw size: 29.8 MiB size: <root required> used: <root required> fs: squashfs 
           dev: /dev/loop4 label: N/A uuid: N/A 
           ID-9: /var/lib/snapd/snap/whatsdesk/19 raw size: 75.5 MiB size: <root required> used: <root required> fs: squashfs 
           dev: /dev/loop2 label: N/A uuid: N/A 
           ID-10: swap-1 size: 3.81 GiB used: 9.0 MiB (0.2%) fs: swap dev: /dev/sda7 label: N/A 
           uuid: 47a940f1-22ac-4b02-8276-4c3041ce3878 
Unmounted: ID-1: /dev/sda1 size: 100.0 MiB fs: vfat label: ESP uuid: 64F8-A2E8 
           ID-2: /dev/sda10 size: 1024.0 MiB fs: ntfs label: Recovery uuid: EAE8FB98E8FB60ED 
           ID-3: /dev/sda2 size: 16.0 MiB fs: <root required> label: N/A uuid: N/A 
           ID-4: /dev/sda3 size: 677.33 GiB fs: ntfs label: N/A uuid: 1AB64A6EB64A4B09 
           ID-5: /dev/sda4 size: 579.0 MiB fs: ntfs label: N/A uuid: DEE8F7F5E8F7C9B3 
           ID-6: /dev/sda5 size: 50.00 GiB fs: ext4 label: PrimeOS uuid: e5d445e4-f59f-5158-b9c7-465f7009bc23 
           ID-7: /dev/sda6 size: 75.00 GiB fs: ntfs label: Jogos uuid: 1694B5A794B589AF 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0 speed: 480 Mb/s chip ID: 1d6b:0002 
           Device-1: 1-1:2 info: Sunplus Innovation Optical Mouse type: Mouse driver: hid-generic,usbhid interfaces: 1 
           rev: 2.0 speed: 1.5 Mb/s chip ID: 1bcf:0005 
           Device-2: 1-5:3 info: Lite-On type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s 
           chip ID: 04ca:3015 
           Device-3: 1-7:4 info: Quanta HD Webcam type: Video driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s 
           chip ID: 0408:a060 serial: <filter> 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.0 speed: 5 Gb/s chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 57.0 C mobo: N/A gpu: nvidia temp: 54 C 
           Fan Speeds (RPM): N/A 
Info:      Processes: 269 Uptime: 59m Init: systemd v: 245 Compilers: gcc: 10.1.0 Shell: bash v: 5.0.17 running in: konsole 
           inxi: 3.0.37 

Both of those games run native which means they won't use Proton by default. You can force it by right clicking the game in your library, click 'properties' and then 'Force the use of a specific Steam Play compatibility tool' and choose your desired Proton version.

https://www.protondb.com/app/270880

https://www.protondb.com/app/227300

1 Like

I'm running them using proton, because the game runs better :wink:

Do you still have these problems with the native version?

Yes, I installed steam-native and it is the same thing :slightly_frowning_face:

:thinking:

Do you have any ideas? Is it a game problem?

You missed the point I was trying to make there. You said you're running the Windows version of the game via Proton because the game runs better, yet you're posting here saying games are crashing your PC.

Ooh.
But the fps of the game are higher via proton. So, I don't know what's the problem, because it never happened before. By the way, if I don't use proton that happens even more times :pensive:

The problems you described are happening on some games and there are proton versions that contain some fixes. If I recall correctly, such fix came few days ago, so most likely will be included in Proton GE soon. However, because issue is the same, it doesn't mean the fix will fix your games, because the reason for it may be different.

I would check those games on protondb. See if people using some special commands or Proton versions, or maybe you need to install some library or component, etc.

1 Like

Thank you very much. :wink:
On protondb no one has this problem.

Usually Steam turns off compositing when playing a game (to avoid possible conflicts between effects and the game) but maybe it doesn't happen to you. Try turn it off manually and then test those games.

1 Like

Sorry, but how do I do that?

The names are translated from my language so you may see this a bit different on your system:

System Settings->Display->Compositor

The first option above is "Turn on compositor at startup"
There should be also checkbox below marked with "Allow apps to block composition" - if it is not enabled, check it.
Additionally, you should have OpenGL 3.1 chosen as display engine.
Reboot or restart session.

Screenshot_20200712_225341

I'm just fishing. This can be the solution but it may have no effect on this bug. Experiment with those settings.

1 Like

So... I'm portuguese. Should it look like this? On the top it says that OpenGL compositor is off because it caused KWin to crash. What should I do now?

Screenshot_20200712_222911

EDIT: It's not on the screenshot but I've chosen OpenGL 3.1 :wink:

Should it look like this?

Screenshot_20200713_134904

Yeah, it's worth trying. OpenGL 3.1 is the default.
By default, if kwin is crashing due to OpenGL or composition, it disables it, so you have to go to the setting and enable it again. If the crashes happen frequently, then you have to figure out what is wrong, but if occasionally, you can ignore them. Usually, when configuring and personalizing system, crashes happen, but when you don't change settings later, they should be rare.

1 Like

Thanks! I'll test the game now :wink:

Forum kindly sponsored by