steam wont launch the game

Technical Issues and Assistance Applications
#1

i was searching for a long time now and no one with the same problem as Iam

whenever i launch stem game, pop up appears and then the game is stop running
i already download the newest graphic card driver

this is my basic info

System:
  Kernel: 5.6.16-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.1.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.6-x86_64 
  root=UUID=c07b08eb-d311-4264-ab05-7426fc0fe65a rw quiet apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: Gnome 3.36.3 wm: gnome-shell dm: GDM 3.34.1 Distro: Manjaro Linux 
Machine:
  Type: Desktop Mobo: Gigabyte model: H61M-S2-B3 serial: <filter> 
  BIOS: Award v: F5 date: 03/27/2012 
CPU:
  Topology: Quad Core model: Intel Core i5-2400 bits: 64 type: MCP 
  arch: Sandy Bridge family: 6 model-id: 2A (42) stepping: 7 microcode: 2F 
  L2 cache: 6144 KiB 
  flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 24754 
  Speed: 1596 MHz min/max: 1600/3400 MHz Core speeds (MHz): 1: 1596 2: 1596 
  3: 1596 4: 1596 
  Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled 
  Type: mds mitigation: Clear CPU buffers; SMT disabled 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: disabled, RSB filling 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Turks LE [Radeon HD 5570/6510/7510/8510] 
  vendor: PC Partner Limited driver: radeon v: kernel bus ID: 01:00.0 
  chip ID: 1002:675f 
  Display: x11 server: X.org 1.20.8 driver: radeon compositor: gnome-shell 
  resolution: <xdpyinfo missing> 
  OpenGL: renderer: AMD TURKS (DRM 2.50.0 / 5.6.16-1-MANJARO LLVM 10.0.0) 
  v: 3.3 Mesa 20.0.7 compat-v: 3.1 direct render: Yes 
Audio:
  Device-1: Intel 6 Series/C200 Series Family High Definition Audio 
  vendor: Gigabyte driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
  chip ID: 8086:1c20 
  Device-2: AMD Turks HDMI Audio [Radeon HD 6500/6600 / 6700M Series] 
  vendor: PC Partner Limited driver: snd_hda_intel v: kernel bus ID: 01:00.1 
  chip ID: 1002:aa90 
  Device-3: Barco Display Systems type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 2-1.5:4 
  chip ID: 0600:6216 
  Sound Server: ALSA v: k5.6.16-1-MANJARO 
Network:
  Device-1: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet vendor: Gigabyte 
  driver: atl1c v: 1.0.1.1-NAPI port: df00 bus ID: 03:00.0 
  chip ID: 1969:1083 
  IF: enp3s0 state: down mac: <filter> 
  Device-2: Realtek RTL8188EUS 802.11n Wireless Network Adapter type: USB 
  driver: r8188eu bus ID: 2-1.4:5 chip ID: 0bda:8179 serial: <filter> 
  IF: wlp0s29u1u4 state: up mac: <filter> 
Drives:
  Local Storage: total: 577.56 GiB used: 299.84 GiB (51.9%) 
  ID-1: /dev/sda vendor: Western Digital model: WD5000AAKS-00A7B2 
  size: 465.76 GiB block size: physical: 512 B logical: 512 B 
  speed: 3.0 Gb/s serial: <filter> rev: 3B01 scheme: MBR 
  ID-2: /dev/sdb vendor: SanDisk model: SSD PLUS 120GB size: 111.80 GiB 
  block size: physical: 512 B logical: 512 B speed: 3.0 Gb/s 
  serial: <filter> rev: 00RL scheme: MBR 
Partition:
  ID-1: / raw size: 19.53 GiB size: 19.10 GiB (97.79%) 
  used: 14.33 GiB (75.0%) fs: ext4 dev: /dev/sdb2 
Sensors:
  System Temperatures: cpu: 42.0 C mobo: N/A gpu: radeon temp: 46 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 207 Uptime: 17m Memory: 3.83 GiB used: 1.09 GiB (28.4%) 
  Init: systemd v: 245 Compilers: gcc: 10.1.0 Shell: zsh v: 5.8 
  running in: gnome-terminal inxi: 3.0.37

Screenshot from 2020-06-29 07-14-24 Screenshot from 2020-06-29 08-11-53 Screenshot from 2020-06-29 08-18-53

#2

Hi there..
How did you install your drivers?
Are these linux native games?
Also see this:

Basic system info:

inxi -Fxxxza --no-host
#3

im installing my driver by simply use this into terminal

sudo pacman -S lib32-mesa vulkan-radeon lib32-vulkan-radeon vulkan-icd-loader lib32-vulkan-icd-loader

this is not linux native game but got pretty good feedback in protondb

ah sorry im not english speaker
i already wanna to include some basic info like that but i still cannot find it anywhere
i edit it rn

#4

We use mhwd or MSM for drivers..
https://wiki.manjaro.org/index.php?title=Configure_Graphics_Cards

So you might want to look through that.
But really you just want to make sure to have video-linux installed/force-reinstall.
(your card is not new enough for AMDGPU)

We should also make sure you are all up to date:

sudo pacman-mirrors -f && sudo pacman -Syyu

OK .. so did you turn proton on ?
I am pretty sure it is still the same as shown here (random link):

#5

I just want to confirm, are you using Linux Steam Native, aka the Steam program within our repo? And you are using Proton 5.0, which you downloaded within Steam itself?

#6

ty for more info but i already uninstalled my current manjaro and looking up for another variant of manjaro
because all of youtube video i was searching is not using gnome variant (yeah i know this is silly, too greedy to uninstall a whole os because of small issues like this)
will be back soon if i face the same issues after installing the new os and new driver like in this link

im pretty sure enable it in setting
because i researching this issues in 2 days rn

#7

i use the native version of steam because in forum i read this is the most stable version of steam

#8

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